Canceling or pausing

Canceling

Cancel any time from your dashboard settings. Your service keeps running until the end of the period you already paid for, then stops.

Do I lose my rankings?

Your rankings came from real activity on your real Google Business Profile: posts, review replies, a complete listing. All of that lives on your profile, not on Nebula, and none of it is removed when you cancel. Your map position does not reset because you stopped paying.

What ends is the ongoing work. Posts stop going out, new reviews stop getting replies, and rank tracking stops, so over time competitors who keep at it can pass you, the same as stopping any marketing.

Two practical notes: if you use the Alex phone line, that number is retired shortly after your service ends, so update anywhere you listed it, and run your data export before your final day so your history goes with you.

Pausing instead

If you want a break rather than an exit, a one-time 30-day pause is available in the same flow. It resumes on its own so you do not have to remember to come back.

Before you go

Export your data first. The export gives you your audits, reviews, posts, leads, and billing history in one file. See the export article for what is included.

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